Frequently Asked Questions

Tickets may be exchanged within the same series only, if availability permits. A $2.50 exchange fee will apply.

Ticket exchanges may be requested by calling the AT&T Performing Arts Center at (214) 880-0202.

All tickets are nonrefundable.

All children, regardless of age, are required to have a purchased ticket. Please note, home series performances are not recommded for children 5 and under.

At this time, we do not offer set student or military discounts.

The theatre lobby will open 90 minutes before the performance begins. The Box Office, Bar & Concessions will be made available to patrons at this time.

Patrons may begin taking their seats 20-30 minutes before the performance begins.

Entrance into the theatre may not, at any time, take place during a performance. Patrons arriving late will be held in the lobby and seated in between acts.

DBDT is committed to making our performances accessible to anyone who wishes to attend them. Wheelchair seating is available at every price point.

Hearing devices are also available at the Dee & Charles Wyly Theatre and are free of charge but an ID is required until the device is returned.

For additional assistance, please contact the box office at (214) 871-2376 or visit ATTPAC.org.

Cameras, audio, and video recording devices are STRICTLY PROHIBITED at any time during a performance. This includes cell phones.

Order By Phone: (214) 871-2376
10:00 am – 5:00 pm; Monday – Friday

Order In Person:
Venue box offices open 90 minutes prior to performance time for in-person transactions on performance dates only.

Online: ATTPAC.org